General
Ranson Houghton takes data privacy seriously.
This statement explains how we may collect and process information about:
• visitors to our website
• clients who use our services
• current employees
Submitting your contact details
On various occasions, including through forms on our website, we invite or request you to submit your contact details and other information about yourself or your organisation, or to send us emails which will, of course, also identify you.
How we use this information
In each case, the purpose for which you are invited to give us information is clear. We will not use your information for purposes that are not clear when you provide your details, and will not disclose it outside Ranson Houghton, except to service providers acting on our behalf or in other very limited circumstances, for example, with your agreement or where we are legally obliged to do so.
If you do not want to receive information from us
If we propose to use your details to send you information from Ranson Houghton about events or legal developments which we believe may be of interest to you (other than information that you have specifically requested), we give you an opportunity to tell us that you do not wish to receive such information by ticking a box; alternatively, you can let us know your preferences by sending an email to rh@rhsolicitors.co.uk, or by contacting our Data Protection Officer by telephone on 01264 333505 or by post to 1-5 Bridge Street, Andover, Hants SP10 1BE
Transfer of information abroad
Ranson Houghton does some international work; if the matter that you instruct us on requires data to be sent abroad, you should be aware that it may be accessed from countries whose laws provide various levels of protection for personal data which are not always equivalent to the level of protection provided in the United Kingdom.
Security
We have robust information security management systems in place to protect your personal information.
Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We do not seek to identify individual visitors unless they volunteer their contact details through one of the forms on the site. In some circumstances our records will identify organisations visiting our site and we may use that information in managing our relationship with those organisations, for example, in considering how to develop the services that we offer them.
Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website however.
By using our website you agree that we can place these types of cookies on your device.
When you accessed this website our cookies were sent to your web browser and stored on your computer. If you wish to remove them, you can manage this via the settings on your browser, but note that this may impact your ability to utilise this and other web sites. The way to clear cookies varies from one browser to another. You should look in the “help” menu of your web browser for full instructions. For your reference, please click the following links for details on how to manage cookies in each of the major web browsers:
• Internet Explorer (https://support.microsoft.com/en-gb/kb/278835)
• Firefox (http://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored)
• Chrome (http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647)
• Safari (http://support.apple.com/kb/PH5042)
• Safari for iPad and iPhone (http://support.apple.com/kb/HT1677)
Contacts
If you have any questions about our privacy policies, want to exercise your right to see a copy of the information that we hold about you, or think that information we hold about you may need to be corrected, want to delete all or any part of it or to object to the processing on legitimate grounds, please contact us with enquiry topic “Data privacy” at rh@rhsolicitors.co.uk, or alternatively send a signed letter addressed to the Managing Partner at our Andover office.
