Covid-19 has been placing pressure on us all since March 2020 and here at Ranson Houghton we are still very mindful of the concerns around keeping our staff and clients safe.
We are constantly reviewing what is happening both here in the UK and abroad too, and acting in accordance with H M Government’s advice and in accordance with best practice directives.
Both our Andover and Salisbury offices are open for business from 9am – 5pm (Monday to Friday) with staff primarily working in the office but, on occasions, staff may be working remotely from home. Clients are welcome but in order to minimise risk to all involved, we will only be able to have face-to-face meetings if deemed essential and then only if a pre-arranged appointment has been made. We do ask our clients to still wear face-masks when entering our buildings and to use sanitisers please. If you are attending our offices to sign documents, we ask if you could please bring along your own pen. Thank you.
Please be assured that staff working from home will have remote access to files, and telephone messages will be passed on to the relevant fee earner. By using electronic communication we will be able to offer as close to our usual service as possible.
If you need to drop off documents, please place them in an envelope addressed to the relevant fee earner acting for you and then place them through the letter box either at our Bridge Street address in Andover if your matter is being dealt with there or alternatively at our Brown Street address in Salisbury if your matter is being dealt with by our Salisbury staff.
If you have any questions, please do not hesitate to call us on 01264 333 505 for Andover matters or on 01722 328 871 for Salisbury.
Government guidelines change and are updated regularly and we will continue to do our best to offer uninterrupted service levels whilst protecting our clients, staff and the wider public.
Thank you for your understanding in these unusual times.